You will receive a confirmation email one week prior to your event with a 2 hour delivery and pick up window. We base our schedule on your event start/end time provided at time of booking, location, package, etc.
Deliveries will begin at 8:00am for outdoor events and 9:00am for indoor events and go throughout the day. We will schedule delivery based on the event start time provided at the time of booking. All sleepover packages will be set up by 4:00pm. Some deliveries may take place the day prior to your event depending on the schedule for that particular date.
All Sleepover Packages- Pick ups will begin at 10:00am the next day and go throughout the day.
All MEGATent Packages- Pick ups will begin at 8:00am the next day and go throughout the day.
Picnic Packages- There are many factors that go into our delivery and pick up schedules including your guest counts, package type, location, weather and our other scheduled events . We may be able to accommodate requests for specific delivery/pick up times if our schedule allows. However, it is not guaranteed. If you need a guaranteed specific delivery and/or pick up time additional fees may apply. Any request must be sent via email no later than 2 weeks before your event.