Booking An Event
How do I book an event?
To book add all the packages and add ons you are interested in to your wishlist, then submit your wishlist. Please make sure you include your event start time, location, and any other important information such as venue restrictions, theme customization and any other request.
We will then put together a quote for you. Once you receive your quote you have 48 hours to make your deposit and sign your contract.
What type of deposit is needed?
A 25% non-refundable deposit is required in order to secure your date. The remaining balance is due 2 weeks before your event.
What if I don’t have a final guest count yet?
We recommend booking for the maximum number of guests that you may have as we can not guarantee that additional items will be available. You have up until 2 weeks before your event (when your final payment is due) to make any changes.
Are there any additional fees?
Below is a list of fees that may be associated with your order:
- Travel Fee (for all events more than 20 miles outside of Flemington, NJ)
- Additional Set Up Fee (stairs, walking distances further than 100 feet, etc.)
- After Hours Pick Up (for events requiring pickup after 9:00pm, 11:00pm for MEGA Movie Night Packages)
- Rush Fee (for events booked less than 10 days in advance)
I don’t see the theme I am looking for. Can you customize?
Yes, we can absolutely help you create the perfect theme for your event. Additional fees apply for all custom themes. Fee varies based on theme, number of guests and the amount of decor. Please inquire for a quote.
When is the final payment due?
Your final payment is due 2 weeks prior to your event.
Event Location
Where can I hold my event?
Currently, we are only servicing private residences or venues. We do not serve public parks or beaches at this time.
If you are looking to hold an event at a beach or park please check out our DIY Picnic Package (link to DIY Picnic Package)
Can all packages be set up outdoors?
Only certain packages are offered outdoors. Please see the list below:
Outdoor Packages
- MEGAGlampOut
- MEGALounge
- Celebrations Picnic
- Farm Table Dining
- Dining in the Tent
- MEGAMovie Night
- Date Night GlampOut/ Date Night Picnic
- Pamper Party
Indoor Packages
- Tent Sleepover
- Canopy Sleepover
- Lace Teepee Sleepover
- Celebrations Picnic
- Date Night Picnic
- Canopy Lounge
- Farm Table Dining
- Pamper Party
Can you set up upstairs or down a hill, etc?
You must notify us if there are stairs (5+ stairs) or large hills leading to the set up location or any other obstacles that may impede set up. You must also let us know if there is over 100ft from parking to the set up area. Additional set up fees will apply.
What areas do you service?
We service Central New Jersey as well as parts of North Jersey, the Jersey Shore, Eastern PA, and Staten Island.
We are located in Flemington, NJ. Events over 20 miles from Flemington will be charged a Travel Fee based on location.
Set Up & Pick Up
How much space is needed?
The amount of space needed varies by package. Please see below for dimensions for each package:
Indoor Sleepovers and Lounges
- Tent Sleepover- Each A-Frame Tent set up requires approximately a 3ft by 6ft space
- Lace Teepee Sleepover- Each Teepee set up requires approximately a 3.5ft by 6.5ft space
- Canopy Sleepover-
- Canopy Lounge
Outdoor Sleepovers and Lounges
- Standard MEGALounge & MEGA GlampOut- 5M MEGATent- Requires a 25ft by 25ft grass area for staking (actual tent is 17ft diameter)
- Deluxe MEGALounge & MEGA GlampOut- 6M MEGATent- Requires a 32ft by 32ft grass area for staking (actual tent is 20ft in diameter)
- The MEGATent must be set up on a flat grass surface. Non grass surfaces (pavement, stone, turf, sand, etc.) will require sandbags for an additional fee of $150. This must be disclosed at the time of booking.
Dining
- Celebrations Picnics- We recommend a 8ft x 10ft space for a table of 8.Please contact us for exact dimensions for larger parties.
- Farm Table Dining- Each Farm Table is 8ft x 3ft.
- Dining in the Tent-
- 5M MEGATent- Requires a 25ft by 25ft grass area for staking (actual tent is 17ft diameter)
- 6M MEGATent Requires a 32ft by 32ft grass area for staking (actual tent is 20ft in diameter)
Will you help move furniture?
The set up area must be cleared upon our arrival. All furniture must be moved beforehand. We cannot help move furniture.
When do you come to set up/pick up?
You will receive a confirmation email one week prior to your event with a 2 hour delivery and pick up window. We base our schedule on your event start/end time provided at time of booking, location, package, etc.
Deliveries:
Deliveries will begin at 8:00am for outdoor events and 9:00am for indoor events and go throughout the day. We will schedule delivery based on the event start time provided at the time of booking. All sleepover packages will be set up by 4:00pm. Some deliveries may take place the day prior to your event depending on the schedule for that particular date.
Pick Ups:
All Sleepover Packages- Pick ups will begin at 10:00am the next day and go throughout the day.
All MEGATent Packages- Pick ups will begin at 8:00am the next day and go throughout the day.
Picnic Packages- There are many factors that go into our delivery and pick up schedules including your guest counts, package type, location, weather and our other scheduled events . We may be able to accommodate requests for specific delivery/pick up times if our schedule allows. However, it is not guaranteed. If you need a guaranteed specific delivery and/or pick up time additional fees may apply. Any request must be sent via email no later than 2 weeks before your event.
Can I request a specific set up/pick up time?
We may be able to accommodate requests for specific delivery/pick up times if our schedule allows. However, it is not guaranteed. If you need a guaranteed specific delivery and/or pick up time additional fees may apply. Any request must be submitted via email no later than 2 weeks before your event.
How long does the set up/ pick up take?
Set up takes on average 45 mins to 1.5 hours (may take longer for extra large packages) depending on the size of the package and set up location. Pickups generally take a little less time.
Do I need to be home for set up/pick up?
You do not need to be home for outdoor set ups/pick ups. You can let us know where you would like everything set up beforehand and we will take care of the rest. You must be present for indoor set ups.
Weather
Is the MEGATent waterproof?
Our MEGATent is waterproof and can be used in the rain. In the event of thunderstorms or high winds it is not safe to use the tent.
Client is responsible for ensuring that windows and doors to the tent are closed while raining to ensure no there is no damage to the items inside the tent. Failure to do so may result in the loss of your security deposit.
What happens if there is inclement weather?
We highly suggest you have a back up plan for all outdoor events in case of inclement weather. Back up plans can include:
- Moving your picnic indoors
- Setting up your picnic under a covered area (provided by the client) such as a covered porch, canopy, pop up tent, etc.
- Upgrade your package to one of our Diningin the Tent options (pending availability)
- For GlampOuts- switch to an indoor sleepover option (pending availability)
You also do have the option to reschedule for another date pending availability. You must notify us a minimum of 24 hours before your scheduled delivery window in order to reschedule.
Can I schedule a rain/snow date?
We can not hold a rain/snow date. In the event that you need to reschedule at the last minute due to inclement weather we will do everything we can to accommodate the new date but in some cases it may not be possible (especially during the busy summer season). We highly suggest having a back up plan in case of rain.
Policies
What happens if I need to cancel my event?
Cancellation 2 Weeks +
If you have to cancel or reschedule your event your 25% deposit may be used as a credit towards a new event within 13 months of your original event date. In addition, you are entitled to a refund of any amount paid above the 25% deposit.
Cancellations within 2 Weeks
If you are canceling your event within 2 weeks, your full payment may be used as a credit towards a new event within 13 months of your original event date.
Cancellations within 24 hours
If you are canceling your event within 24 hours of your scheduled delivery time, your full payment, minus a rescheduling fee, may be used as a credit towards a new event within 13 months of your original event date.
Can I reschedule my event?
Yes, you can reschedule your event pending availability. You must notify us a minimum of 24 hours before your scheduled delivery time in order to reschedule without a rescheduling fee.
Can guests eat and drink in the tents?
Light snacks and clear liquids are allowed in all our indoor tents, outdoor tents and canopy. We ask that you refrain from any foods/drinks that are mess prone and may cause stains. You are responsible for any damages/stains caused from foods and drinks.
When will I get my damage deposit back?
Your damage deposit will be refunded the Monday after your event as long as all inventory is returned free from any damage.
Damage includes but is not limited to any of the following:
- Stains
- Broken inventory
- Missing pieces
- Water Damage- This includes damage from tents being left open and items being left out in the rain and/or overnight.
Please Note damage deposits are only charged for OUTDOOR events
