You will receive a confirmation email one week prior to your event with delivery and pick up information.
Deliveries for outdoor events will begin at 8:00am and go throughout the day. We will schedule delivery based on your event start time provided at the time of booking.
Pick up will take place the same day after your event ends. Picks ups after 11:00pm will be charged an After Hours Pick Up Fee.
There are many factors that go into our delivery and pick up schedules including your guest counts, package type, location, weather and our other scheduled events . We may be able to accommodate requests for specific delivery/pick up times if our schedule allows. However, it is not guaranteed. If you need a guaranteed specific delivery and/or pick up time additional fees may apply. Any request must be sent via email no later than 2 weeks before your event.